top of page

General Terms and Conditions Afrolocke UG (limited liability) (GTC)


1. Scope
For all orders via our online shop  http://www.afrolocke.de  the following terms and conditions apply.

2. Contractual partner, conclusion of contract
The purchase contract is concluded with Afrolocke UG (limited liability).
By placing the products in the online shop, we are submitting a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you click the order button to accept the offer for the goods in the shopping cart. Immediately after submitting the order, you will receive another confirmation by email.

3. Contract language, contract text storage
The language available for the conclusion of the contract is German.
We save the text of the contract and send you the order data and our terms and conditions by email. You can also view the terms and conditions here on this page at any time. For security reasons, your past orders are no longer accessible via the Internet.

4. Terms of delivery
In addition to the stated product prices, there are also shipping costs. You can find out more about the amount of shipping costs in the offers. The shipping costs are clearly communicated to you in the shopping cart system and on the order page.

We only deliver by post. Unfortunately, a self collection of the product is not possible.

Unless otherwise agreed, delivery will be made to the address given by the customer.

The expected delivery time is specified directly in the shopping cart. The delivery time begins one day after the dispatch confirmation has been sent. If the order is placed on a Saturday, Sunday or public holiday, the delivery time begins at the end of the next working day.

5. Payment
The following payment methods are generally available in our shop:

Payment in advance
If you choose the payment method in advance, we will give you our bank details in a separate email and deliver the goods after receipt of payment.

Credit card
When you submit your order, you also provide us with your credit card details.
All credit card payments are processed using Stripe. Stripe is the secure e-payment solution for processing online payments over the Internet.
After your legitimation as the legal cardholder, we will ask your credit card company to initiate the payment transaction immediately after the order has been placed. The payment transaction is carried out automatically by the credit card company and your card is charged.

PayPal
During the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment instruction to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately afterwards. You'll get more information during the ordering process.

6. Retention of title
The goods remain our property until full payment.

7. Transport damage
If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and contact us immediately. Failure to lodge a complaint or to contact you has no consequences whatsoever for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance.

8. Warranties and Guarantees
The statutory right to liability for defects applies. Information on any applicable additional guarantees and their exact conditions can be found with the product and on special information pages in the online shop.

9. Liability
We are always unrestrictedly liable for claims based on damage caused by us, our legal representatives or vicarious agents
• in the event of injury to life, body or health,
• in the event of willful or grossly negligent breach of duty,
• in the case of guarantee promises, if agreed, or
• as far as the scope of the product liability law is opened.
In the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is foreseeable at the time the contract was concluded Damage limited, the occurrence of which can typically be expected. Otherwise claims for damages are excluded.

10. Dispute Resolution
The European Commission provides a platform for online dispute resolution, which you can find here  http://ec.europa.eu/consumers/odr/ .

Information obligation according to § 36 Consumer Dispute Settlement Act (VSBG): We are not obliged to participate in a dispute settlement procedure before a consumer arbitration board within the meaning of the VSBG and we cannot offer participation in such a procedure.
 

11. Cancellation policy
As a consumer, you have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. In the case of a contract for several goods that you have ordered in a single order and that are delivered separately, the cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier, the last goods have or has taken possession of.

To exercise your right of withdrawal, you must contact us

Afrolocke UG (limited liability)
Eichenweg 7/2
71638 Ludwigsburg
Germany
Email: post@afrolocke.de

by means of a clear declaration (for example a letter sent by post, email) of your decision to withdraw from this contract.

You can use our sample withdrawal form for this, but this is not mandatory. In order to meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.

12. Data protection
Our data protection notices apply, which can be viewed in the data protection section.


13. Severability Clause
If a provision of these general terms and conditions should be ineffective, the effectiveness of the remaining provisions will not be affected.


Status: 23/08/2017

General Terms and Conditions Afrolocke UG (limited liability) (GTC)


1. Scope
For all orders via our online shop  http://www.afrolocke.de  the following terms and conditions apply.

2. Contractual partner, conclusion of contract
The purchase contract is concluded with Afrolocke UG (limited liability).
By placing the products in the online shop, we are submitting a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you click the order button to accept the offer for the goods in the shopping cart. Immediately after submitting the order, you will receive another confirmation by email.

3. Contract language, contract text storage
The language available for the conclusion of the contract is German.
We save the text of the contract and send you the order data and our terms and conditions by email. You can also view the terms and conditions here on this page at any time. For security reasons, your past orders are no longer accessible via the Internet.

4. Terms of delivery
In addition to the stated product prices, there are also shipping costs. You can find out more about the amount of shipping costs in the offers. The shipping costs are clearly communicated to you in the shopping cart system and on the order page.

We only deliver by post. Unfortunately, a self collection of the product is not possible.

Unless otherwise agreed, delivery will be made to the address given by the customer.

The expected delivery time is specified directly in the shopping cart. The delivery time begins one day after the dispatch confirmation has been sent. If the order is placed on a Saturday, Sunday or public holiday, the delivery time begins at the end of the next working day.

5. Payment
The following payment methods are generally available in our shop:

Payment in advance
If you choose the payment method in advance, we will give you our bank details in a separate email and deliver the goods after receipt of payment.

Credit card
When you submit your order, you also provide us with your credit card details.
All credit card payments are processed using Stripe. Stripe is the secure e-payment solution for processing online payments over the Internet.
After your legitimation as the legal cardholder, we will ask your credit card company to initiate the payment transaction immediately after the order has been placed. The payment transaction is carried out automatically by the credit card company and your card is charged.

PayPal
During the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment instruction to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately afterwards. You'll get more information during the ordering process.

6. Retention of title
The goods remain our property until full payment.

7. Transport damage
If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and contact us immediately. Failure to lodge a complaint or to contact you has no consequences whatsoever for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance.

8. Warranties and Guarantees
The statutory right to liability for defects applies. Information on any applicable additional guarantees and their exact conditions can be found with the product and on special information pages in the online shop.

9. Liability
We are always unrestrictedly liable for claims based on damage caused by us, our legal representatives or vicarious agents
• in the event of injury to life, body or health,
• in the event of willful or grossly negligent breach of duty,
• in the case of guarantee promises, if agreed, or
• as far as the scope of the product liability law is opened.
In the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is foreseeable at the time the contract was concluded Damage limited, the occurrence of which can typically be expected. Otherwise claims for damages are excluded.

10. Dispute Resolution
The European Commission provides a platform for online dispute resolution, which you can find here  http://ec.europa.eu/consumers/odr/ .

Information obligation according to § 36 Consumer Dispute Settlement Act (VSBG): We are not obliged to participate in a dispute settlement procedure before a consumer arbitration board within the meaning of the VSBG and we cannot offer participation in such a procedure.
 

11. Cancellation policy
As a consumer, you have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. In the case of a contract for several goods that you have ordered in a single order and that are delivered separately, the cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier, the last goods have or has taken possession of.

To exercise your right of withdrawal, you must contact us

Afrolocke UG (limited liability)
Eichenweg 7/2
71638 Ludwigsburg
Germany
Email: post@afrolocke.de

by means of a clear declaration (for example a letter sent by post, email) of your decision to withdraw from this contract.

You can use our sample withdrawal form for this, but this is not mandatory. In order to meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.

12. Data protection
Our data protection notices apply, which can be viewed in the data protection section.


13. Severability Clause
If a provision of these general terms and conditions should be ineffective, the effectiveness of the remaining provisions will not be affected.


Status: 23/08/2017

bottom of page